Human Resource Management homework help.
You work for Metro Health System, an integrated healthcare system based in the upper Midwest that serves 25 hospitals, 142 primary and specialty care clinics, 15 senior living facilities in addition to regional home care and hospice, home medical equipment outlets and more. As the flagship facility of Metro Health System, Metro Health One is a full-service, acute-care hospital offering emergency care, orthopedics, general surgery, women’s health, labor and delivery, gastroenterology, urology, pulmonology, intensive care and other medical and surgical services. As a new employee continuing your education, you have been enrolled in Metro Health One’s student internship program. This program is specifically designed to introduce you to Metro Health’s culture and values while completing your college training.
The program, led by Angie Nelson, CEO, instills team cohesiveness by teaching effective communication skills and employee involvement. Upon taking over the helm in 2010, Ms. Nelson adopted the IHI’s Daily Huddle guidelines for effective daily meetings. These started on the nursing units and segmented to every department in the system of care. Angie states, “information is distributed in an easy-to-understand format, with valuable team input, resulting in increased productivity and efficiency.”
Because you are the first group participating in the internship program, you and your partners have been selected to implement huddles as a study group daily activity. Using the IHI Daily Huddle Tool Kit concepts, as a guide, apply them to your study group development.
Your assigned focus is a STUDY Group:
Your Goal: To attain a grade of “B” in all courses this term.
Group 1: you are to define the steps you would use to develop an effective huddle for the study group.
Group 2: you are to develop an agenda with at least five items the group will cover during each study group huddle.
Suggestions of what to include in your study huddles AND see the rubric for grading criteria.
- Determine the time of day for your 15-minute study huddle.
- Develop an agenda
- Develop ground rules: What can be discussed now, and what is appropriate for another time? Plan how that will be handled.
- Develop a PDSA plan for implementation.
- How will you measure success?
- Identify a method to include each member in the collaboration of the assignment.
Keep in mind this is a STUDY group huddle, NOT a patient huddle
Scoring Guide Criteria
Time of day determined, and agenda developed for the study group.
Ground rules established for the study group
PDSA stages identified for the study group.
One measure per student is identified.
Response to at least two others by Sunday.
Response to development of effective huddle study group by Sunday.
Students are helpful and respectful to fellow group members
Students show collaboration and team effort to developing a study group huddle.
Student takes leadership role to submit final collaborative conclusion.
Work is professional: few or no grammatical, spelling or punctuation errors
Rating Scale:  Points Total
Work meets or exceeds criterion at a high level of competence.
Work reflects an understanding of criterion with minor misunderstandings/misconceptions.
Criterion partially met, but one or more important concepts/skills are missing or flawed.
Work reflects a minimal understanding of criterion with significant misunderstandings/misconceptions.
Criterion not met, or work is absent.